Privacy and cookie policy

Last updated Jan 2024

This privacy policy describes the policy of Thermion AB, located at Hantverkaregatan 14, Stenungsund 444 32, Sweden, e-mail:, telephone: 0303 72 80 60, regarding the collection, use and disclosure of your information that we collect when you use our website ( (the Service). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please do not access or use the Service.

We may change this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from the date the revised Policy is posted on the Service, and your continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you regularly review this page.

Information we collect

We will collect and process the following personal information about you:

  • Name
  • E-mail
  • mobile phone number


How we use your information

We will use the information we collect about you for the following purposes:

  • Marketing/Promotion
  • Collection of customer feedback
  • Support
  • Administrative information
  • Targeted advertising

If we want to use your information for any other purpose, we will ask for your consent and use your information only after obtaining your consent and then only for the purposes for which you have given consent, unless we are required to do otherwise by law.


How we share your information

We will not transfer your personal information to third parties without first obtaining your consent, except in limited circumstances as described below:

  • Advertising service
  • Sponsors
  • Marketing agencies
  • Legal entities
  • Analysis
  • Recovery of payment services
  • Data collection and processing


We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it longer than necessary to fulfil the stated purpose. We may also disclose your personal information in the following cases: (1) to comply with applicable law, regulation, court order, or other legal process; (2) to enforce agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of third parties. If the Service or our company is merged or acquired by another company, your information will be one of the assets transferred to the new owner.


Storage of your information

We will keep your personal information with us for 90 days to 2 years after users close their accounts or as long as we need it to fulfil the purposes for which it was collected under this privacy policy. We may need to retain certain information for longer periods, such as accounting/reporting in accordance with applicable law or for other legitimate reasons, such as enforcing legal rights, preventing fraud, etc. Residual anonymous and aggregate information, which does not identify you (directly or indirectly), may be retained indefinitely.


Your rights

Depending on the applicable law, you may have the right to access and rectify or delete your personal data, obtain a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you have given us to process your data, the right to lodge a complaint with a supervisory authority and other rights that may be relevant under applicable laws. To exercise these rights, you can write to us at We will respond to your request in accordance with applicable law. You can opt out of receiving direct marketing communications or the profiling we carry out for marketing purposes by writing to us at Please note that if you do not allow us to collect or process the necessary personal information or withdraw consent to process it for the necessary purposes, you may not be able to access or use the services for which your information was sought.


To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.


The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and thus we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Complaints/Data Protection Officer

If you have any questions or concerns about the handling of your information held by us, you can email our Data Protection Officer at Thermion AB, Hantverkaregatan 14, e-mail: We will process your requests in accordance with applicable law.